About

NIHRACS is a multi-purpose service which is committed to supporting health, wellbeing, and excellence in care: for Our Community, by Our People, with Our Partners.

Our goal at NIHRACS is, with health promotion and education at our core, to deliver high quality, person-centred care, across the lifespan to all who live on or visit Norfolk island. This goal is underpinned by Our Values:

  • Excellence
  • Integrity
  • Respect
  • Teamwork

How we will work to achieve this goal, is defined in the NIHRACS Strategic Plan 2022-2027

Please click on this link for the NIHRACS Strategic Plan 2022-2027

Administration Front Reception Office

The opening hours of the Administration Front Reception Office will be:

MONDAY TO FRIDAY 9.00AM TO 4.00PM

Any queries relating to NIPTAAS Claims, Accounts Payable and Accounts Receivable will only be available during these hours.

Emergency Department

There are two emergency bays equipped within NIHRACS.

The Emergency Department is open 24/7.

If there is an emergency, please present to the facility or call 000.

Residential Aged Care Service

The facility hosts 14 residential aged care beds.  Our residents are cared for by the NIHRACS Medical team, Registered Nurses, Enrolled Nurses, Assistants in Nursing (AIN) , diversional therapist and our wonderful volunteers. There is also a fully equipped kitchen with an on-site cook.

Inpatient and Support Services

The facility has 6 inpatient adult beds.

There is also an on-site physiotherapist, a small hydrotherapy pool (currently closed), counsellor, social worker, dietitian-nutritionist, medical imaging department, pathology laboratory, dental clinic and a community nursing service. 

NIHRACS along with Breast Screen Service Norfolk Island (BSSNI) and Sydney Breast Screen are now operating a yearly mammography service.

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