What is MyMedicare?
MyMedicare is a voluntary patient registration model that aims to formalise the relationship between patients, their general practice, general practitioner (GP) and primary care teams. The Australian Government has introduced MyMedicare as part of an ongoing commitment to strengthening Medicare for all Australians.
Formalising the relationship you have with your practice through MyMedicare may lead to better health outcomes.
Registering in MyMedicare will tell your general practice that you see them as your regular care team and this will help them to provide you with better care. You’ll be able to access longer telephone telehealth consultations with any GP at your registered practice and they will receive funding from the Australian Government to deliver the care you need.
MyMedicare is open to Australians with a Medicare card or a Department of Veterans’ Affairs (DVA) Veteran Card and is voluntary.
What are the benefits of registering?
Registering in MyMedicare helps strengthen the relationship with your GP and practice, which leads to better care.
By registering as a patient, additional funding becomes available to your healthcare provider to deliver the care you need. MyMedicare patients will have access to:
• longer MBS-funded telephone calls with your usual general practice, and
• the triple bulk billing incentive for longer MBS telehealth consultations for children under 16 and Commonwealth concession card holders from 1 November 2023. Other benefits for patients include:
• for people living in a residential aged care home, more regular visits from their GP and better care planning, from August 2024
• for people with chronic disease who visit hospital frequently, connections to more appropriate care in general practice, from mid-2024.
Who is eligible for MyMedicare?
MyMedicare is open to Australians with a Medicare card or a DVA Veteran Card and is voluntary.
You’re eligible to register if you’ve had two or more face-to-face appointments at your regular practice in the past 24 months or one face-to-face visit for practices in remote locations.
People who are facing hardship are exempt from all eligibility requirements. This includes people experiencing domestic and family violence and homelessness.
Parents/guardians and children can be registered at the same practice, if either is eligible and registered. A parent/guardian must register a child under 14 years and provide consent on their behalf MyMedicare – GP toolkit 4 and this registration will need to be completed at the practice. Young people aged 14 to 17 years can register and provide consent without a parent/guardian.
How do I register?
From 1 October 2023, eligible patients can:
• Start the registration process in your Medicare Online Account or Express Plus Medicare Mobile app. Practice staff will then accept the registration in the MyMedicare system.
• Your practice may start the registration in MyMedicare or you can ask them to do this. This will trigger a registration in your Medicare Online Account or Express Plus Medicare Mobile app, which you can then complete.
• Fill out a registration form at your practice. By signing the form, you are giving your consent to participate in MyMedicare with that practice. Practice staff will then complete the registration in the MyMedicare system.