Important COVID-19 Update from NIHRACS

As of Wednesday 31st August, NIHRACS has moved to a Tier 1 of our Pandemic Response Plan, driven by the reduced level of community transmission rates.

This means changes to our model of health-care delivery with greater reintroduction of face to face care services for outpatients.

We are still offering telephone consultations for those who prefer not to present to NIHRACS. 

To book appointments please phone our GP Clinic reception on 24134 or 22091. 

Please continue to help us to reduce the risks of coronavirus on our small community by taking advantage of our telehealth services.

Report Your RAT Result

If you test positive on a rapid antigen test (RAT) it is very likely that you have COVID-19.

Report your positive test result by calling NIHRACS on 22091

Note: if you took a PCR test at our testing clinic and received a positive result, you do not need to report it. The testing clinic will report it to our COVID Nurse directly

If you are positive for COVID-19 – Next Steps

Follow the first five steps below if you have COVID-19
You need to:
1.     Isolate for 7 days
2.     You must isolate for 7 days from the date you tested positive. Other members in your household may be considered close contacts and should monitor for symptoms and follow the guidance for close contacts (
3.      Manage your symptoms and health (further advice below).
4.      Arrange for delivery of items you need like food and medication.
5.      Tell your social, work and other contacts to get tested if they have or develop symptoms.

Managing your symptoms
Assess your level of symptoms and read below for more advice on what to do next.
Most people who are fully vaccinated will be able to care for themselves at home, like you would for other viruses. You may have symptoms like a fever, cough, headache or a sore throat. You will probably feel unwell for a day or two and then start to feel better. Some fully vaccinated people will have no symptoms at all.
Use the following assessment tools:
–       complete the QLD Health COVID care self-checker (clinical self-assessment tool)
–       call the Norfolk Island Health and Residential Aged Care Service (NIHRACS) on 22091 during business hours and ask to speak with the COVID Nurse

Depending on your symptoms and other health conditions, you’ll be advised the right type of COVID care for you.
Call Triple Zero (000) if you have severe symptoms. Read more about symptoms and medical care for COVID-19 in Queensland.
For more information, go to

Public Health Directions For Norfolk Island

The Declaration of State of Emergency on Norfolk Island ceased at 11:59pm on the 29 July 2022; it is being replaced by a number of general public health directions.

The two MAIN changes that result from the new directions are:

  • Close contacts are no longer required to isolate, if they do not have COVID-19 symptoms and have a negative RAT on days 0, 2, 4, 6
  • Norfolk Island residents must wear masks when inside the airport

Important COVID-19 announcement on COVID-19 Reinfection Period

Click here to read more

Advice to Norfolk Island Residents and Visitors regarding novel coronavirus (COVID-19)

Click here to read more

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